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Coca-Cola

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1.3

Overall reputation rating based on reviews and complaints

Coca-Cola has an overall reputation rating of 1.3/5 based on 2 reviews and 845 complaints, indicating that the majority of beverage consumers are dissatisfied with their drinks.

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Coca-Cola Complaints Page 27 of 43

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3:22 pm UTC

Coca-Cola new coke zero

I have never been able to drink diet sodas because of the artificial fake taste. I was so happy when you you came out with Coke Zero because it was so delicious and I could not tell the difference in it and regular coke... Why did you feel it was necessary to ruin something that was just fine... the new Coke Zero has absolutely no taste except the taste of a flat Coke it is horrible..When you pour it it barely fizzes worst mistake ever I will not be drinking your new Coke ever!

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11:57 am UTC
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Coca-Cola coke 12 oz cans 24 pk

I have three cans of coke one is blown out from top to bottom still has tab on it never been open, I have one with nothing in it at all and tab still on it puncture hole on bottom, the other one has a bent bottom could not sit it down without tipping over. I have been drinking coke all my life and I am sixty five years old. I think someone should do something about the bad merchandise!

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11:48 am UTC
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Coca-Cola New coke zero sugar

Your marketing department clearly has no respect for your customer base. Once again your company has taken a well-established product with a loyal customer base and "improved " it.

I for one bought a lifetime supply of the new product from a vending machine. Flat, too sweet, and a chemical aftertaste. I will change back to my pre-Coke Zero Diet Pepsi for as long as it takes for you to realize and admit to another stupid move.

The former New Coke events are a cornerstone case study in business schools as a marketing disaster. One would think the new generation in your marketing and R&D departments would want to avoid a repeat. But here we are.

You may attract a few new customers but you will lose other loyal ones. If you wanted to bring a new product to market, do it and have both the new and old customer bases.

And do you really think your customers are so stupid as to not realize that Coke Zero was zero calorie/sugar. Your customers aren't stupid. However, your marketing executives appear to be.

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Chickenlady7
Long Beach, US
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Oct 12, 2024 2:35 am UTC
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What were you thinking? My husband and I have very few vices and when Coke Zero came out we knew we had found the best soda ever. We never thought you would remove the heart of the Coke Zero, that first sip, that first taste out of that can. Our taste buds were never so happy enjoying the fizz and flavor of this drink. Now that first sip is blah, flavorless leaving an aftertaste. I do hope your customers follow the path of a beer we have heard of. Different reason but unhappy consumers.

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Coke Zero (black can) fan
Tillamook, US
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Jan 02, 2022 7:55 pm UTC

New Coke Zero Sugar (red can) is bad. Horrible aftertaste compared to a perfect blend of spices in Coke Zero (black can)- the only soft drink I bought since it came out. I will not be buying the new Coke Zero Sugar.

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Mark Wyne Crotinger
Marion, US
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Dec 27, 2021 10:29 am UTC
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I loved original Coke Zero and bought a lot of it. I recommended it to Diet Coke, Pepsi and other diets drinks drinkers. I loved it. What is this new Coke Zero? As others have said, tastes flat, overall taste is not good, at the fountain, this new Coke Zero has a disgusting after taste, and I do mean disgusting. It does not taste anything like Coca-Cola. I am a diabetic. I always carry Coca Cola in the small cans and have it in my home as well. When my blood sugar gets low, I could take the glucose products, or a refreshing real Coke! Which, by the way, is not the coke we used to have. Corn syrup replaced sugar with the whole New Coke/Coke Classic fiasco/scheme. Why do you all keep metaphorically keep shooting yourself in the foot? And, there is the Pibb Zero deal. Pibb Zero is an absolutely delightful diet drink. When it hit the shelves in eastern Iowa I was delighted. But I never saw any advertising in an form about it. Soon the cans were were gone, and now one can get it in a about 10 stores in 20 oz. bottles, which makes it too expensive. No grocery stores, mind you, just small outlets like smoke shops and a mall vending machine. I tried your competitor's zero drink and it pales to Zero. I used to bottle, sell, and transport Coca-Cola in my younger days and have been loyal. Trouble is, your competition has not come near the taste and quality of these 2 products. Why, oh Why do you all at Coca-Cola keep messing with awesome drinks and making them worse. I see a pattern here. Please give us Old Coke Zero and Pibb Zero. Why keep metaphorically shooting yourself in the foot?

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Rtc2
Houston, US
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Oct 23, 2021 12:09 am UTC

I have been buying coke zero for my husband for years. I do not drink cokes so only noticed that the branding had changed. Tonight I was informed to give or throw away all of the new cokes.
He said they suck in taste and do not mix well in a drink. I have over 60 cans plus 3 2ltr bottles of this crap he will not drink. Not sure what i should do with them.
Why screw with a good thing?
Does anyone have a suggestion for a product which is comparable to the.old formula?

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- Laurel -
Haymarket, US
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Oct 18, 2021 9:43 pm UTC

I'm so upset about no longer being able to buy the original Coke Zero. I was a loyal customer. It was a uniquely wonderful beverage with amazing ZING. The new product tastes FLAT and WATERED DOWN and too sweet. I tried Pepsi Zero, and it's gross, too. The ORIGINAL COKE ZERO was the only beverage I drank other than plain water... and I drank it every day. It sure seemed super popular at the stores I shop at. I just don't understand.

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BoJo7153
Amelia, US
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Oct 12, 2021 5:30 am UTC

I loved Coke Zero and have been drinking it since it’s inception. Sorry but a hard “No” for me. It tastes like it was opened and left out for two days-flat! It is too sweet. If I drink anything it may be Diet Coke although it’s not great and has a brassy aftertaste. I don’t follow your reasoning for changing something that no one asked you to, that I know of.

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Irritated at new coke zero
Portland, US
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Oct 03, 2021 7:23 pm UTC
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Ditto ditto and ditto from the comments above...the new Coke Zero tastes flat. Why do you have to keep doing this? Just feeling frustrated and disappointed.

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Eldeetee
New York, US
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Sep 27, 2021 2:47 pm UTC

I've been drinking Coke Zero for years. It has a clean, refreshing taste, just a tad or two better than Diet Coke.

I just bought a case of the new Zero -- I thought it was just the can that had changed. Nope. This new version is awful. Too sweet. No refreshing zing.

I have 34 more cans of it that I'm not going to drink. If you still make Diet Coke, I'll go back to that.

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Ron Herrmann
Goodyear, US
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Sep 07, 2021 6:16 pm UTC

The new red can is absolutely garbage! I was probably Coke Zero’s most loyal customer but no more! This new version is tasteless, watered down and completely flat, no matter how cold it is…How could someone be this stupid to change it this dramatically?

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Sharon McAliley
Birmingham, US
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Sep 03, 2021 5:09 pm UTC
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I absolutely loved the black can Coke Zero sugar! I drank 2 ten pack cans a week! I’m diabetic and this was my go to drink! I hate Diet Coke and all other diet drinks! Please bring back the black canned Coke Zero sugar! The new red canned one is horrible! It taste watered down and flat! It doesn’t have a sweet taste either! It leaves a bad after taste in your mouth! You have lost this Coke Zero drinker for life!

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Madintamoa
Tampa, US
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Dec 06, 2021 1:48 pm UTC
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Replying to comment of Sharon McAliley

I agree. The new Coke Zero absolutely sucks! I loved the old Coke Zero and I still have 2 six packs of 16oz bottles in my fridge outside I am drinking sparingly. After they’re gone I guess I’m going to try, sadly, Pepsi Zero. I’ve been a Coke fan all my life. Coke always manages to screw up good things. Quit over thinking things. If it’s working leave it the hell aline.

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10:01 am UTC
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Coca-Cola coke zero sugar free

Your new Coke Zero Sugar Free tastes like chemicals. One reason I liked your Coke Zero product was that it had the taste of real coke without the taste of chemicals. It is the only soda that I drink regular because of the taste and without all the calories and sugar. Please do not take your Original Coke Zero off the market. I have also recommended the Original Coke Zero to friends and family who loved it and begin buying the product. You will lose a lot of customers if you take the Original Coke Zero off the market.

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M
8:37 am UTC
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Coca-Cola coke zero sugar

There was absolutely nothing wrong with the original Coke Zero. It was, according to many, the best tasting diet soda out there. The new Zero Sugar product does taste more like Coke Classic which is NOT a good thing. It is flat and has an aftertaste compared to the original Coke Zero. Whatever the motivation behind the change, the whole argument about "one brand" strategy is bogus and the argument that adding the word "sugar" to the name helps emphasize it has no sugar is stupid. Other than that, way to go Coke company. You have lost this loyal customer.

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11:27 pm UTC
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Coca-Cola winning prize 4.6 crores

This people cheated me saying that you have won 4.6 Cr ores and I was asking this Ben David to transfer my money or winning prize they are asking to pay 18, 500 RS.Please take a action on M.R Ben David. We don't have that much money how I will pay madam or sir.This coca cola manager is supporting M.r Ben David madam. Please take a strict action.

Full name:Vaishakneelamana

Residential address: 31/5, 7th main, 2nd cross K.N extension, triveni road, yeshwanthpur Bangalore 560022

Mobile number:[protected]

Country:India

State: Karnataka

Sex:male

Martial status: single

Age:21 years

Occupation:working in technical field

Email address: [protected]@gmail.com

Bank name: ICICI bank
A/c holder's
Name: Vaishak N
Bank branch: Malleswaram branch Bangalore
a/c number-[protected]
IFSCCODE- icic0000078

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M
4:01 pm UTC

Coca-Cola diet coke bottle (individual)

On two separate occasions within the past month I bought individual bottles of coke. One at Wawa and one at Target. When I went to put the bottles to my mouth they had a very bad odor..kind of like a very musty odor. So bad that I couldn't drink from the bottle. I have never had an issue before, but I found it odd to have had it happen 2 times. I would like to have someone get back to me and let me know if this has happened to anyone else or if you had a problem with the plastic?

Thank you for your attention to this matter!

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L
5:37 am UTC

Coca-Cola coke zero

This is the second time in my life your company has done this to me. Your new "Coke Zero" product tastes like [censor]!

Chasing that all mighty buck of profit by making your formula cheaper to produce has cost you my business for the rest of my life.

I and my husband drank on average, 12 soda's per day so you can figure out if what you have done is worth it to your companies bottom line.

HOW STUPID CAN YOU BE?

You should fire the [censor] that thought this was a good idea as they obviously can't or will not learn from past mistakes.

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dmor999
US
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Aug 30, 2017 1:46 pm UTC
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I too was a coke zero lover, I think the issue with the new coke zero is it tastes flat ... even new bottle doesn't have the fizz that it should it reminds me of Mexican coke which has the same flat taste. Please fix it or change it back, kind of crazy to change a good thing!

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B
4:22 pm UTC

Coca-Cola coke zero sugar.

I drink (drank) a lot of Coke Zero. I found it to taste more like the the original drink (w/sugar) than any diet soda out there. Now they have spent all this money to give us Diet Pepsi in a Coke can. If I wanted diet Pepsi (or Coke for that matter) I would have been drinking it. Until they bring it back, I am done with Coke products. Shame on you Coke. What I believe you are going to wind up doing is dropping Coke Zero (whatever) altogether. Too bad, it was good.

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norm74
Northumberland, US
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Aug 30, 2017 11:16 am UTC

Agree 100% Am looking at switching to Pepsi Max or getting off caffeine
Drank about 60 oz of Coke Zero a day

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G
1:43 am UTC

Coca-Cola coca cola 24 pack

Last week I purchased a 24 pack of regular coca cola at my local kroger for an office event. However, a third of the drinks tasted like seltzer water.
I have been a loyal coca cola drinker for 30 plus years, and this unfortunately, is not the first time I have had an issue with my canned beverages. A couple of years back several of the cans were half full, I never wrote in.
This time it affected other individuals, others had to do without

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MawMaw361
Detroit, US
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Aug 31, 2017 12:36 pm UTC
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I recently purchased a 12 pack of Caffeine Free Diet Coca Cola and had the same issue as the other complainant. The drink tasted like seltzer water. And like the person in the previous comment, this is not the first time this has occurred.

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S
8:59 pm UTC
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Coca-Cola coke zero sugar

To say I am disappointed in your "New" improved Coke Zero is an understatement ...when are you gonna learn if it's not broke don't fix it ! When I first heard the news of the change I was wondering why you would you want to mess with what I felt was as close to perfection as you can get. I however kept an open mind cause I love this product .Well as you can see I don't like it and from what I read neither does anyone else... at least here in the U.S. as I know you market tested abroad...shake my head...guess I will be switching brands since i dont care for regular Diet coke. I'm not one to right in or complain just figured you may want to know how your consumers feel.Thank you for your time.

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8:34 pm UTC

Coca-Cola while opening the product the lip of the bottle broke on an 8 oz glass bottle. I think this was a defective bottle.

My wife was opening a bottle with a bottle opener on 8/21/17. I have the bottle it was in a 6 pack of 8 oz bottles. Part of the lip on the bottle broke off and cut my wife's finger. I was a little surprised. The bottle has a I.D. numbered on it of MAR2618HOEWV1 20854MI0CNY&IA5CDEP. This number is on the bottle above the label. On the bottom of the bottle is another number [protected].

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J
10:33 pm UTC

Coca-Cola coke zero sugar~aka: coca-cola made a big mistake!!!

I had a feeling the new coke zero sugar would be crappy and I was right! The flavor is terrible! You made a big mistake coca-cola! It tastes like really crappy, cheap basic "cola" soda. You blew it coca-cola! There is nothing good about this new soda! I am buying up as much delicious coke zero as possible so I can enjoy it's flavor for as long as possible. I can't stand diet coke, so when I can't buy anymore coke zero, I will start drinking a different brand of soda, probably diet dr. Pepper and diet a&w rootbeer.

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1:03 am UTC

Coca-Cola 24 pack of coke in 12 oz. cans

I was having a birthday party earlier today and my whole family drinks coke so we always have plenty of it on ice when we bbq. When I opened my can it was 1/4 missing and I didn't know why. My brother had one as well that was 1/3 missing. I have never had this happen before but it is quite disturbing. Please let me know why this happened and perhaps reimburse me for my light cans. Thank you for your prompt attention to this matter.
Sincerely,
Kristy Fox
6495 bodie st #32
Rockford, MI 49341

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1:35 pm UTC

Coca-Cola fake or not..

Dear
Coca cola company

I am hanamantappa hosamani
Some mail come from coca cola company
For my winning award so I want to know about this. Winning sum amount of 4 crore seventy six lakh indian inr. Because indian reserve bank asking sum (1lakh twenty three thousand) amount for income tax. So this is true or not?
So please check and feed back me. Because already too late.

Best regard
Hanamantappa hosamani

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M
9:44 pm UTC

Coca-Cola coca cola zero sugar

I'm sorry to say but this new coke is terrible, it's too sweet. No matter how much I try it, it's just horrible. I have been a Coke Zero drinker for years. And with this change I don't know what I'm going to drink. I have been out at every store I can trying to buy and preserve the last of the original Coke Zero. I would greatly appreciate if you could bring it back. I know I'm not the only one in this boat. The "little" changes make is horrible not better.

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Donnie M.
Tel Aviv, IL
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Aug 23, 2017 11:46 am UTC

I too do not like the taste of Coke Zero Sugar. Why change a good thing? Did you not learn from the New Coke of the 1980's? Bring back our Coke Zero please...

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6:43 pm UTC
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Coca-Cola coke zero

My husband and I have been loyal coke zero addicts for many many years! It is not uncommon for us to consume 3 cases a week. We are never without our coke zero! And as I said for, many many years! This new product you have made has turned us into pepsi drinkers! Dumb dumb move! Pepsi will profit on 12 cases of our purchases monthly! Remember the new formula regular coke years agooooo? How did that go for you? Consumers do not continue to buy a product because they are dissatisfied. You should have left perfection alone. Pepsi thanks you!

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4:28 pm UTC
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Coca-Cola defective diet coke

I stock up on Diet Coke whenever my local market has them on sale. At any given time I have 15-20 8 packs of Diet Coke piled up in my garage. At least the last 5-6 8 packs have been flat. I would have returned them to the store, but there is no way to know if it is flat until it is opened.

I would like some discount coupons to compensate for the bad pop.

I purchase from Busch's Fresh Food Mkt in Dexter, MI

Linda Napier
810.623.1647
[protected]@gmail.com

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12:55 pm UTC
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Coca-Cola coke zero sugar

Been a loyal coke zero consumer for years, the only soft drink I buy. I tried coke zero sugar and I am not impressed at all!
Don't know how you think people did not know it was zero sugar before, the label info
Was there. Coke zero sugar has no flavor compared to coke zero. Reminds me of the new coke era. What a screw up. I don't want to but guess I will have to change brands.
Please rethink. The ones who changed it do they actually drink it?

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Bobworks
Los Angeles, US
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Aug 26, 2017 4:10 pm UTC

Coke Zero was the only diet soft drink that tasted close the the sugar version. Now they spent all this money to make it taste like diet Pepsi. Foolish! I am done with Coke.

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J
1:46 pm UTC

Coca-Cola powerade vending machine

I had a bad experience with the vending machines at Mohawk Rest Area at Milepost 55.9 on Interstate-8 Eastbound in Arizona yesterday.
My wife wanted a Coke, but the Coke machine did not seem to be turned on. I then went to the Powerade machine which was clearly lit up. It took my first dollar, but would not take any more. Eventually after poking buttons for awhile, it started taking more dollars. However, it now ignored the first dollar and required $3 during this second attempt. In addition, it did not give any change, so a $2.25 bottle ended up costing me $4!

I took the contact information off the rest stop sign and continued home to Tucson. When I called the number, the man who answered said I needed to call the number on the machine. If you could possibly get me this number, I would be happy to contact the vendor.

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About Coca-Cola

Coca-Cola is a global beverage corporation known for its flagship product, Coca-Cola soda. They offer a wide range of soft drinks, juices, and water brands. The company focuses on beverage production, distribution, and marketing worldwide.
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