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CB Banks A-L Financial Corp
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6:05 pm UTC
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A-L Financial Corp Very Unethical Business Practices

My dealings with this company began in November 2007. I had no credit and they were the only bank that would give me a loan. I went to a very large well known dealer at the Roseville auto mall in Sacramento. My contract was set up so that my payment wasn't due for 45 days which made my first payment due 12/15. At the time I got the car, I just started a new job. It just so happened that my payday wasn't until 12/20 and I needed them to work with me. I called and made a payment arrangement with a women who assured me that I was okay to pay on the 20th and if I didn't have the payment in by 4pm on the 20th my car would be repoed... So the morning of payday my husband dropped me off to work and took my kids to daycare. No sooner than he got inside the daycare and was on his way out a repo truck darted out of the daycare driveway with our car... Talk about humiliating! Lucky but humiliating enough the daycare was run by my landlord at the time so she allowed my husband to chase the truck down in her car so he could get the car seats... My husband called me frantic and I called the Sacramento branch of A-L and some guy got on the phone talking crazy to me telling me first that he saw my arrangement in the system, but they are not allowed to make payment arrangements. Then he puts me on hold for an extremely long time only to give the call to another woman who claimed the same thing and that because it was my first payment it should not have been late and if I want my car back I needed to make my payment and pay $300 to the repo people to get my car... I yelled at her and hung up! About 6 mos later in June 2008 I was sent court papers to pay $2500.00. I let them know that I felt this was wrong, and me being ignorant to my rights at the time I agreed to pay $150 a month oh and I was on unemployment at that time... I was on unemployment for only two months before it ran out and was only able to make one payment. I called the main office in Santa Ana, CA and let the person who was in charge of my account know that I couldn't make my payments anymore because my UI benefits ran out. I was told it was okay and don't worry about it. So I didn't. Later on in November 2008 I finally got another job. By this time I had completely forgotten about A-L... In mid October 2010 I got another court document mailed to me and my employer saying 25% of my wages were going to be garnished. I was pissed! A check later I started to see $385 being taken from me... I found out that I could get file an appeal to the decision that was maid and I did.. but unfortunately it took the sheriff's office and the court about 2wks to process the info and A-L had to be served as well. They had 10 days to respond to the letter and by this time a little over $1200 had been garnished, and it was now the end of November 2010.. They finally send a response with a letter saying I had to go to court to testify why I couldn't afford to pay them, and the hand written documents were sent to me and the Sheriff's dept for me to appear in court on Dec 10th and guess what? A-L didn't even bother to show up! You know why? Because after spending three hours up at the court, I find out that the documents that were mailed to me and the Sac County Sheriff were not even valid! The court records did not show a court date for me or A-L to be there at all, and the court attorney advisers office sent me back downstairs to the Sheriff's office with a letter and my court records to tell them to stop and refund the garnishments... I was praising God and nearly in tears over this. So i get down to the Sheriff's office and gave them my paperwork, and then they say, even though this was not a valid document, and i said no, the attorney advisers said it was very ILLEGAL documents.. The lady tells me they still have to send A-L a letter to see if they made a mistake. She said they have 10 days to respond, and the garnishments stopped that day until they heard from A-L. Ten days later, by now it is a week before Christmas, I got a call from the Sheriff's office saying A-L did not respond and they were going to refund all of my money! I got a check a week up until the second week of Jan 2011. I give ALL THE GLORY TO MY LORD AND SAVIOR JESUS CHRIST! God does not like ugly A-L! But in April 2011 I had to leave my job because my daughter was being bullied and I had to home-school her. I am still unemployed, and guess who decided to start showing their ugly face again? A-L... They have been sending some guy to my house since last Monday November 28, 2011 at 7:50pm, December 1, 2011 at 7pm, December 4, 2011 at 1:45pm, last night December 5, 2011 at 6:50pm... I can't believe this... I know this is harassment at it's finest. All I can say is I hope they come again so they can see what my husband has in store for them! I am looking into a class action law suit! If anyone is interested, please send me a message! I will keep you all posted! PS...this battle is not mine, it's the Lords...God Bless you all!

Country of complaint: United States

Address: Santa Ana, California

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Maria Valenz
US
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May 27, 2014 11:18 am UTC

Please let me know if there has been a class action suit filed against this terrible company! I want to join in the fight to get this company off the map! They are terrible and I cannot believe they are still in business!

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3:39 pm UTC

A-L Financial Corp Fraudent Business Practices

Company repossessed vehicle 3 days after payment due. Refused to give information and demanded $1000.00 in cash to tell where vehicle located along with bank statements, 5 references, paycheck stubs, insurance information and registration. Company is loan shark. Company bought loan form another lender without consent. Company has been reported the State of California Attorney General, reported to The BBB, and suit filed in small claims court.

Company Business Name: A-L Financial Corp

Country of complaint: United States

Address: 1551 N. Tustin Ave. #400, Santa Ana, CA. 92705, Santa Ana, California

Phone: 714-479-1300

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Victoria Aziz
US
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Sep 07, 2016 12:04 pm UTC

My car got repossessed after missing one payment and filing financial hardship paperwork then got harassed by Darlene constantly so I told her to shove that car up her ###

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Crystal marsh
Tustin, US
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Apr 21, 2016 10:20 am UTC

A-L financial repoed my car and I wasn't even a month late . They constantly called my work and my cell phone and everyone else I knew over 10 times a day! My car was sold at auction and they sent me a letter saying I had to pay the remainder balance or they were gonna seek judgment to garnish my wages! These people are ridiculous and loan sharks I think there needs to be a suit against them

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Muribe
US
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Nov 02, 2015 10:17 am UTC

Any suggestions on who to refi with?

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CLEE33
Rocklin, US
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Aug 19, 2015 11:56 am UTC

Oh to the person who said try paying it in time. Well you know what, I've pai it all on time except twice because the people I worked for paid me a few days late. However my account manager at the time was nice an helped me. Since then I haven't paid late. My point is they call and harass you about car payments before it's due. They have no way for us to pay online or any easier way to pay online. I have to mail my sht in if not western u ion the money which is an extra $25. Sorry I work hard for my money I'm sure everyone does on here, so when I mail it it they tell me they didn't recieve it well that's not my problem but then they want to repossess my car now?!? When I mailed in my payment and they didn't recieve it?!? It takes more than one day to get there. You probably are the A-hole that works for them. I hope this company fall to sht one day. And so I have 2, 300 left but my payout is 2, 900?!? Oh nice doesn't sound right. And each month I get an extra 100 charge...still waiting on my damn statement of payments Olivia. the point is they try to repossess your car before payment is due or the day payment is due. One day they're gonna get bad karma and they will go through what we go through.

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CLEE33
Rocklin, US
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Aug 19, 2015 11:43 am UTC

HONESTLLY I HATE THIS F'INGG COMPANY! I HOPE THEY ONE DAY GO THROUGH WHAT WE GO THROUGH. Yes, I should have read my contract carefully that was my fault. However before I signed my contract I asked them all the questions about it and they said Oh yes we'll help you blah blah blah. Im nearly done with my payment however my car is fe'd up up. Ive only been late maybe 2 times. And they keep wanting to repossess my car. does anyone check their statment after they pay it? it does go down. 100$ is added each time...so its like taking 4 step forward and 10 step back.thanks lesson learn never again after this bs with this BARELY SPEAKING ENGLISH ISHHH Olivia at Al-financial in fresno. hope that ISHH and all those pigs go through what we go through one day. so they can think back and be like damnnn this is how it feels like.

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pittsburg45
San Francisco, US
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Apr 23, 2015 9:52 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

I too have a loan with them and again they act like i"m 3 months late and I was only 2 weeks late! They threatened to repossess my car if I didn't pay $167.00 which I was short on the payment . Unfortunately due to my credit situation with past bad decisions they are all who would finance my car so I'll just deal with it until I pay off my car.

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VICTORVVELASQUEZ
Starke, US
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Feb 19, 2015 3:00 pm UTC

Bad customer service.they threatend to reposses my vehicle when i was a few days late and they will call and harrass you all day and all night long.ive returned there calls and answered them all and would explain whats going on when something was up and i would be late but they would still harrass like i never tryed talking to them.they give u bullsh** about they have a private investigator and there going to sue u and charge u with a felony thats ridiculous and they still do that even when u explain yourself no wonder why people dont pay them.they should be shut down.they approve everyone just so they can harrass them there very MONEY HUNGRY! cant wait till i pay my car off so they can fu** off..

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JenniferKG
San Francisco, US
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Dec 10, 2014 11:02 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

ughhhh... I have this company. I just googled to see if they had a corporate office so I could complain to the about the Sacramento location... but looking at everyones comments I assume that will do no good. I have never been so disrespected in my life. This place is absurd and rude. Every comment I read is negative and everyone I come in contact with who uses them only has horrible things to say. This is crazy. How is this place in business? If anyone has the choice TURN BACK NOW! Totally not worth your time or anxiety!

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MEMEMEME9
Carlsbad, US
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Sep 04, 2014 7:02 pm UTC
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Oh and letter from attorney was postmarked 8/28/14!

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MEMEMEME9
Carlsbad, US
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Sep 04, 2014 7:00 pm UTC
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A and L Company lied on having me personally served. Apparently they repo'd a car (bought by my ex-wife without my consent) years later I find out that I had been sued and a judgement awarded to A and L by Default. Judgement paper work was sent to wrong address and returned as noted on Docket. Fast forward to last weekend - On 8/28/14 Got a envelope by regular mail from A and L attorney with court summons order for examination. An OEX has to be personal service only and cannot be sub served(mail). Today 9/4/14 online court docket says "Proof of Service" "Personally served on 8/27/14" Well #1, I was out of town #2, they did not personally serve me. The whole thing is an outright lie. I am being advised by an attorney and have filed a motion to vacate. I will seek damages!
Lying on a court document will get you the entire case thrown out SMFUKR. Looked through 8 other court cases in that county and all are done the same way.