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NewBeauty Media Group
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NewBeauty Media Group Profile

NewBeauty Media Group

www.newbeauty.com/testtube

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1.0

Overall reputation rating based on reviews and complaints

NewBeauty Media Group has an overall reputation rating of 1.0/5 based on 0 reviews and 1 complaints, indicating that the majority of beauty enthusiasts are dissatisfied with their curated product selections.

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Verified customer This complaint was posted by a verified customer. Learn more

NewBeauty Media Group I signed up for Test Tubes for a whole year

I signed up for Test Tubes for a whole year. But for 2 months now, I can't log in to my account online. I wanna make sure my address is correct because my last package went to the wrong address even though I fixed it through their online customer support chat. Also, I don't want my annual membership to renew automatically. Plus, I want tracking info for every package they send me since I don't get any email notifications. Their chat team keeps saying they're working on it, but it's been 2 months and I still can't log in. Here are all my chats with their support team with dates.

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NewBeauty Media Group Reviews and Complaints

How responsive is NewBeauty Media Group's customer service?

0 Resolved
1 Unresolved

Total complaints: 1

Resolved complaints: 0 (0%)

Unresolved complaints: 1 (100%)

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NewBeauty Media Group complaints: history and resolution overview

NewBeauty Media Group has received 1 complaints on ComplaintsBoard. The first reported case, I signed up for Test Tubes for a whole year, was published on Jun 18, 2023, and the most recent complaint, I signed up for Test Tubes for a whole year, was posted on Jun 18, 2023.

Out of all reported cases, 0 complaints (0%) have been marked as resolved, while 1 complaints (100%) remain unresolved.

Customer feedback spans multiple years and reflects a range of user experiences. A majority of complaints remain unresolved, which may be important to consider when evaluating the company.

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NewBeauty Media Group Category
NewBeauty Media Group is ranked 17 among 105 companies in the Beauty and Well-being category
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