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The Restaurant Store
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The Restaurant Store
Reviews ComplaintsContacts
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The Restaurant Store Profile

The Restaurant Store

www.therestaurantstore.com

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1.0

Overall reputation rating based on reviews and complaints

The Restaurant Store has an overall reputation rating of 1.0/5 based on 0 reviews and 1 complaints, indicating that the majority of culinary professionals are dissatisfied with their supplies and equipment.

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Latest Reviews and Complaints

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8:58 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

The Restaurant Store Disappointing Experience with The Restaurant Store: High Shipping Cost and Lack of Options

Wanted to get a small part for my restaurant, but it wasn't available in the store. So, I went to their website, therestaurantstore.com, to order it. But, I was disappointed to find out that I had to pay $18 for shipping, which was more than three times the cost of the part itself. When I asked if there were any other shipping options available, the customer service representative told me that "that's what we use." I was frustrated by this lack of options and the high shipping cost. To make matters worse, it took five whole days for the part to arrive. I was not happy with this experience and will not be buying anything from them again.

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The Restaurant Store Reviews and Complaints

How responsive is The Restaurant Store's customer service?

0 Resolved
1 Unresolved

Total complaints: 1

Resolved complaints: 0 (0%)

Unresolved complaints: 1 (100%)

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The Restaurant Store complaints: history and resolution overview

The Restaurant Store has received 1 complaints on ComplaintsBoard. The first reported case, Disappointing Experience with The Restaurant Store: High Shipping Cost and Lack of Options, was published on Jun 16, 2023, and the most recent complaint, Disappointing Experience with The Restaurant Store: High Shipping Cost and Lack of Options, was posted on Jun 16, 2023.

Out of all reported cases, 0 complaints (0%) have been marked as resolved, while 1 complaints (100%) remain unresolved.

Customer feedback spans multiple years and reflects a range of user experiences. A majority of complaints remain unresolved, which may be important to consider when evaluating the company.

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  1. The Restaurant Store Contacts

  2. The Restaurant Store phone numbers
    +1 (717) 392-7261
    Click up if you have successfully reached The Restaurant Store by calling +1 (717) 392-7261 phone number 0 0 users reported that they have successfully reached The Restaurant Store by calling +1 (717) 392-7261 phone number Click down if you have unsuccessfully reached The Restaurant Store by calling +1 (717) 392-7261 phone number 0 0 users reported that they have UNsuccessfully reached The Restaurant Store by calling +1 (717) 392-7261 phone number
  3. The Restaurant Store emails
  4. The Restaurant Store social media
  5. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Apr 22, 2026
The Restaurant Store Category
The Restaurant Store is ranked 20 among 86 companies in the Restaurants & Dining category
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